Customer Service

We process orders as soon as possible by USPS (Post Office) and UPS. Deliver orders anywhere with speed and precision. And your packages are traceable online by login the official site of courier using the tracking number we provide to you.

We respect your privacy and will protect your personal information. We are confident in our security systems. It will provide coverage against unauthorized charges on your credit card or paypal account.

Customer satisfaction is guaranteed by repair, refund or exchange. Also, we follow any manufacturer’s warranties. Generally, we accept returns within 30 days after purchase. If there are a few exceptions, please contact our service team via service@hisgadget.com.

We take advantage of B2B E-commerce platform to streamline the buying process. We provide detailed product information, real-time price quotes, online payment processing, one-stop logistics service.

We offer flexible payment options, the common used online payment methods including PayPal, and credit cards. These kinds of payment options are safe and can be verified immediately for prompt arrangement of order shipment.

To check the status of your orders, you may log into your account. You can find previous transaction records, shipping information, and change your account information.

To update account information, log into your account using the navigation at the top of the page.  And you can email us at service@hisgadget.com or call us at 510-477-0249.